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Checking Order Status
Normal Delivery Times for US Orders- Orders containing all Items marked as "In-Stock" will normally arrive in 3-7 days. Please allow seven full days before calling, you can also check order status here. Non-Stock items will normally arrive in 8-15 days. Please allow 15 full days before calling to check order status. Orders containing one or more Non-Stock item fall into that delivery time. Non-stock items include Otomix Shoes, Otomix Womens items, and all T Micheal items. International Customers- Add one week to each of the above times. Be sure your order hasn't already arrived, especially if your address is a: PO Box- Check with the Postal Clerk, they may be holding it for you. Work Address- Check with anyone who might have received the package. Work addresses are our number one sore spot for lost orders. Apartments- Ask your apartment building manager or check with your local carrier. School / University- Check with the mail manager or local Postal carrier.
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