PRICE OPTIONS

Red Price- With the "No Exchange Discount Option" items cannot be exchanged. In the rare case of a shipping error or defect the item will be exchanged for the identical size and color only. There are absolutely no exchanges with the "No Exchange Discount" for any other reason. Orders cannot be changed after receipt of goods for the exchange option, meaning you can't offer to pay the difference for the Regular Price and then exchange.

Black Price- With the "Regular Price" items can be exchanged for a different size, color, or the credit put toward any item in the store. Items must be sent back for exchange within ten days of receipt. Exchanges must be made for items valued at the "Regular Price." Orders made at the "Regular Price" cannot be converted to the "No Exchange Discount Option." A $6.95 shipping / handling charge will apply for domestic orders. Foreign Exchanges will be billed for shipping individually.

There are NO REFUNDS with either price option.

The "No Exchange Discount Option" is designed for those who are readily familiar with the current production version of an item and it's sizing. It is also useful for smaller orders (such as one or two tanks) in which shipping costs would make an exchange impractical. While the overwhelming majority of people take the discount option, it's not the right choice in all situations. If your order contains several items you're unfamiliar with or your first pair of Otomix shoes you may wish to take the "Regular Price" which permits exchanges.

Processing exchanges is expensive and you're paying for it when you purchase a regular priced clothing item from any store. There's the cost of the labor to process and re-stock the item. Then there's "shrinkage" meaning some of the items exchanged will be damaged and not re-stocked. With the "No Exchange Discount" you're not paying the money normally built into an items cost to process exchanges.

As an added benefit, since most people opt for the "No Exchange Discount" you can be confident that the bike shorts you buy from Best Form haven't already been worn by someone through a two hour workout in a hot gym.

Be sure to read the FAQ / Common Ordering Mistakes