Frequently Asked Questions

"I never got an email order confirmation”

When an order is submitted an email is automatically sent to the email address entered in the order. If a typo is made or if the email address wasn’t entered it won’t be received. Check your SPAM filter, especially if using Gmail/AOL. After an order is submitted the next screen on our website will indicate whether it was successful or declined so customers will know the result regardless of the email notification.

When will I receive my order?

Within the USA- Usually within four to seven days for stock items.

Outside the USA- Add one week to the above times, sometimes more due to Customs processing varations.

Do you offer next-day air delivery?

Yes we offer express mail. Keep in mind, stocked item orders are usually shipped the same day and arrive with lightening speed. However, if you need a stock item over-night please



 

Double check your email and billing address for typos and mistakes.